call center integration 中文意思是什麼

call center integration 解釋
客服中心整合
  • call : vt 1 大聲念[說]，喊，叫。2 召喚，叫來，請來；召集，徵召；號召；喚醒。3 把…取名為，稱呼，把…叫做。...
  • center : n vt vi 〈美國〉＝centre n 1 中心；中心點；圓心；中央；中樞，核心；中心人物；根源，起源。2 〈常C ...
  • integration : n 1 結合；綜合；一體化。2 【心理學】整合（作用）。3 【數學】積分（法） （opp differentiation）。4...
  1. Multisuns is the world voice logging solution provider which offers from single channel recorder, multi - channel recording system, to cti call center voice logging solution. with more than15 years in - house r & d and 200, 000 channel installations, multisuns developed computer telephony integration and voice processing to meet today s fast path telecom environment, and also provides oem and odm service for design - in projects

    華鼎電子是世界錄音設備，電話錄音及會議電話的研發公司與製造供應廠-提供callcenter用戶最完整的錄音系統dcrs ， 15年的錄音設備研發經驗， 20萬以上迴路門號的實績，從單迴路個人用途的數字式電話錄音機到cticallcenter專業錄音系統應有盡有，完整供應用戶各種錄音解決方案及各色各樣的客服品質管理方案
  2. Oapi is an api ( application programming interface ) which allows integration between call center and the recording system

    （ applicationprogramminginterface ）讓用戶能輕易整合話務中心與錄音設備，使成一體的使用平臺。
  3. The marketing channel integration management includes strategy management, customer service management and distributor management. the integration methods are integration with traditional channel, integration with call center channel and integration with internet channel

    營銷渠道整合管理包括策略方面、客戶關系管理方面和經銷商管理方面；整合管理的方法包括了與傳統渠道的整合、 callcenter渠道的整合和因特網渠道的整合。
  4. Integration with ct server and call center solutions

    完成dcrs開放式平臺oapi上市整合callcenter與交換機介面。
  5. The integration of call center systems of beijing, created a totally new way of cooperation between call center systems, and improved the ability to serve public by utilizing new management systems, such as gis & pcrm

    摘要北京市12319熱線平臺整合，提出了全新的呼叫協同工作模式，並充分利用諸如地理信息系統、公共客戶關系管理系統等新業務系統，全面提升了呼叫中心服務公眾的能力。
  6. It further analyzes the reason of occurring these problems and gives some advices on resolving them. it also discusses the function demand to the bi ( business intelligence ) module, cc ( call center ) module etc in the integration solution of crm according to the character of the state - owned insurance enterprise. in the end, aiming at the internal character of state - owned insurance enterprises, the article summarizes the basic steps and key factors in the procedure of carrying out the project of crm

    文章著重從企業的業務流程、組織結構、人力資源以及企業文化等方面分析了現階段國有保險企業在實施crm過程中所存在的問題和這些問題產生的原因，並針對這些問題和原因提出了重組的方法和改造的措施；文章還結合了國有保險企業的實際業務特徵，重點討論了在國有保險企業crm整體解決方案中的商業智能、呼叫中心、客戶服務與支持等各模塊的功能需求；最後針對國有保險企業的內部環境特點，文章總結了在國有保險企業成功實施crm的基本步驟和注意事項。
  7. The call center is a typical application based on cti ( computer telephony integration ) technology, which collects a voice technology, computer network and database technology in the integrative system. it is connected to the information database by telephone system

    其集語音技術、計算機網路和數據庫技術於一體，通過電話系統，連接到某個信息數據庫，並由計算機語音自動應答設備或人工座席將用戶要檢索的信息發送用戶。
  8. In this paper, the author studies computer telephone integration and call center technology at first, analyzes the unicall integration platform, and then presents a detailed voice query system design and implementation solution which adopt the pc and voice card on the unicall platform

    論文首先研究了計算機電話集成技術cti和其上的呼叫中心，分析了unicall綜合平臺，然後在該綜合平臺上採用pc語音板卡的技術方案實現了語音查詢系統。
  9. The development of computer network technology and telephone technology promote the birth of computer telephony integration ( cti ) technology. the typical use of cti is call center. the call center can not only improve the service levels of all trades and professions, but also promote the development of custom relation management. so it can offer the favorable decision for every enterprise " development in the future. but the existing problems of the traditional call center, for example, to develop a new business so longer. prevent its large - scale application

    Cti技術的典型應用就是呼叫中心（ callcenter ） ，呼叫中心不僅可以提高各行各業的服務水平，也推動了客戶關系管理crm （ customerrelationshipmanagement ）的發展，同時為各企業未來的發展提供了有利決策依據，然而當前呼叫中心存在的問題如開發業務周期過長等，阻礙了它的發展和大規模應用。
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