center-to-center cc 中文意思是什麼

center-to-center cc 解釋

It further analyzes the reason of occurring these problems and gives some advices on resolving them. it also discusses the function demand to the bi ( business intelligence ) module, cc ( call center ) module etc in the integration solution of crm according to the character of the state - owned insurance enterprise. in the end, aiming at the internal character of state - owned insurance enterprises, the article summarizes the basic steps and key factors in the procedure of carrying out the project of crm

文章著重從企業的業務流程、組織結構、人力資源以及企業文化等方面分析了現階段國有保險企業在實施crm過程中所存在的問題和這些問題產生的原因，並針對這些問題和原因提出了重組的方法和改造的措施；文章還結合了國有保險企業的實際業務特徵，重點討論了在國有保險企業crm整體解決方案中的商業智能、呼叫中心、客戶服務與支持等各模塊的功能需求；最後針對國有保險企業的內部環境特點，文章總結了在國有保險企業成功實施crm的基本步驟和注意事項。