transition options 中文意思是什麼
transition options
解釋
轉場持續時間- transition : n 轉變，演變，變遷，變化；飛越；過渡期；【音樂】變調，轉調；【修辭學】語次轉變；【語法】轉換；【...
- options : 選項菜單
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With the intensification of competition, the manufacturing sectors and service sectors all over the world are undergoing a painful transition from seller ’ s market to buyer ’ s market. after entering the information era, with the continuing intensifying of competition and greater abundance in products and services, especially the rapid development of information tools and channels, customers have greater options towards products and services, their choosing abilities are being enhanced and their desires are being intensified. so how to grasp customers ’ needs and respond to them quickly ; how to offer more quick and more attentive services to customers ; how to attract and keep more customers ; how to improve customers ’ satisfaction ; how through analysis and excavation of information, corporation can orient the more accurate customers
第一章，敘述了本文選題背景、研究內容和方法、研究的意義;第二章，闡述了客戶關系管理理論和業務流程再造理論;第三章， noritsu公司簡介，並闡述該公司現有客戶服務管理內容及對其現狀進行分析;第四章，對該公司客戶服務管理流程進行分析並作出評價;第五章，運用客戶關系管理和業務流程再造理論對該公司的客戶服務管理流程進行再造;第六章，對全文及再造結果作出總結。
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