維系顧客 的英文怎麼說
中文拼音 [wéixìgùkè]
維系顧客
英文
keecustomer-
And besides that, it also can indirectly influence the cognitive loyalty and affective loyalty through the media variables of customer satisfaction and customer trust. however, it is found that the customer satisfaction and customer trust have no direct effect on conative loyalty and action loyalty. at the same time, the causality among the multi - dimensional loyalty is supported by the findings of the empirical study, which further interprets the complicate causality chain of the variables
研究結論表明,各測量量表具有良好的信度和效度;商店印象不僅直接影響認知忠誠、情感忠誠、意向忠誠和行為忠誠,而且還通過顧客滿意和顧客信任間接影響認知忠誠和情感忠誠,但顧客滿意和顧客信任對意向忠誠和行為忠誠卻沒有直接影響;顧客忠誠四個維度間的因果關系也得到實證支持,進而初步理清變量之間復雜的因果關系鏈。The model is on the basis of the theory of consumers ’ behavior, customer loyalty theory, trust theory and store image theory, and treats the customer satisfaction and customer trust as the media variables. this paper tries to cause a heuristic argument exploring the relation between the store image and customer loyalty within the framework in four dimensions of cognitive loyalty, affective loyalty, conative loyalty and action loyalty. then it develops the local scale which is suitable for use under the background of chinese culture
模型主要以消費者行為理論、顧客忠誠理論、信任理論和商店印象理論為基礎,以顧客滿意和顧客信任為中介變量,從認知忠誠、情感忠誠、意向忠誠和行為忠誠四個維度來探討商店印象與顧客忠誠間的關系,並通過文獻回顧,發展出適合我國文化背景的商店印象量表。Other than providing free handloom service on request, metro also provides collection of fabric designs every season to our customers on top of the wide range fabric selection in our showroom located in our hong kong head office
亦會搜羅各式新款布料系列以供顧客參考及挑選。亦正因與多間紡織廠維系著直接的貨源關系,我們在市場上的競爭優勢得以保持。Account managers routinely maintain close dialogue with corporate clients. our postal services representatives, telesales teams and postmasters maintain good relationships with customers at both the corporate and individual levels. our delivery postmen serve their areas daily and develop good relationships at a local level
香港郵政致力了解顧客所需,從不鬆懈我們的客戶經理經常與企業客戶保持緊密聯絡;又通過營業代表、電話銷售隊伍和分局局長維系與企業和個人客戶的良好關系;派遞郵差每日在其派遞范圍工作時,亦不忘與街坊打好關系。25 relationship marketing has the aim of building long - term mutually satisfying relations with key parties ? customers, suppliers, distributors ? in order to earn and retain their long - term preference and business
關系營銷就是與關鍵對象(顧客、供應商、經銷商)建立長期相互滿意關系的活動,以便維持各方之間長期的優先權和業務。On the other hand, the base of the strategy is user installed base, whose structure is user - web, strategically value is relation capital, the maintainable mechanism is transform cost, economic rule is scale economy based on demand, and the forming is users " anticipation coordination
另一方面,標準競爭戰略的基礎是用戶安裝基礎.用戶安裝基礎的結構形式是用戶網路;其戰略價值是顧客關系資產;維持機制是轉移成本;經濟法則是需方規模經濟;而形成過程是用戶預期協調。Based on the brevity discuss about the theory & practice development of performance measurement in internal and oversea commercial banks, and the brief analysis about the main financial performance assessment models, the author analyses the theoretical defects and practical bewilderment of our internal commercial banks " financial performance evaluation system. subsequently, the basic principium & the central thoughts of balanced scorecard ( which is a performance evaluation system grown up in america in 1990s ) are introduced, and after a profound analysis on the meaning of bsc ' s four performance assess factors ( financial, customer, the internal business process, the learning and growth. ), the profound enlightenment meanings, such as forming strategic operation thoughts, implementing bank ' s strategies practically, evaluating operation performance comprehensively and scientifically, are explicated
本文首先簡要論述了商業銀行績效測評概念的內涵與意義,並在對國內外商業銀行績效測評理論與實踐發展及商業銀行主要的財務績效評價模型作扼要評述的基礎上,分析了我國商業銀行當前財務業績評價系統的理論缺陷與實踐困惑;隨后,文章介紹了20世紀90年代在美國興起的平衡計分法績效測評系統的基本原理、核心思想,並在對平衡計分法的財務、顧客、內部業務流程和學習成長四個業績評價要素進行深入分析之後,闡述了平衡計分法對我國商業銀行塑造戰略性經營思維、切實實施銀行戰略、全面科學測評銀行經營績效的深刻啟示意義。This essay explores the thoughts and methods about the problems of bsc ' s implement in china ' s commercial banks, such as application conditions, applied principles & procedures, the strategic business plans, the design thinking on bsc ' s indicators and the " scorecard ". at last, this essay applies the balanced scorecard to a chinese domestic bank, analyses it ' s four key success factors which including financial, customer, the internal business process and the learning and growth, puts forward a framework of
第二章,文章介紹了平衡計分法績效測評系統的基本原理、核心思想,並在對平衡計分法的財務、顧客、內部業務流程和學習成長四個績效測評要素進行深入分析之後,闡述了平衡計分法對我國商業銀行塑造戰略性經營思維、切實實施銀行戰略、全面科學測評銀行經營績效的深刻啟示意義。At the most important section, at first i have discussed the building of credibility in every link of brand management : brand orientation, propagation, management, upholding, strategy, extending need credibility to be the basis ; the important sense of credibility for managers and employees and how to train ; the credit criterion in the group, among the management groups, between firm and cooperator, between firm and society ; the credibility of brand and customers ; the importance position of credibility in the brand culture and the cultivating of credit brand culture. at the basis of above, i build a system control symbol of brand management. through the symbol, i analyze the function and sense of credibility in brand management system
作為文章的重點,筆者首先論述了品牌經營的各環節的誠信建設:定位、宣傳、管理、維護、戰略、延伸都需要誠信為其基礎;誠信對管理者、員工的重要意義及誠信的培養;品牌經營中團隊內部、管理組織之間、企業與合作夥伴、企業與社會之間的誠信原則:品牌經營中品牌與顧客之間的誠信法則;品牌文化中誠信的重要地位及誠信文化的建設等,並以此為基礎創建了品牌經營的系統控制模型,通過系統模型對品牌經營系統中的誠信的作用和意義加以系統的分析和論證。The key of winning and maintaining customers is to make them satisfied
酒店要贏得和維系顧客,關鍵是要讓顧客滿意。Relational marketing ( relation marketing ) a word by white switzerland ( c l. l. berry ) introduced the literature first in 1983 new years. the home comprehensive viewpoint thought the relational marketing is refers to the enterprise through with the main partner between, like the supplier, the customer, the dealer and so on long - term construct, satisfaction strategy partner relations, and fulfills the promise through the mutually beneficial exchange to cause related all quarters together to realize respective goal, thus seeks the communal development. first relates the marketing the beginning and the end point is the value process, next exchange process is relates the marketing the core, finally converses the process is relates the marketing the key to be at
本文介紹了關系營銷的基本理論,分析了rh公司實施顧客市場關系營銷的理論依據? ?顧客讓渡價值,就rh公司顧客市場中暴露出的嚴重的顧客流失問題,從維系顧客關系、穩固市場份額的角度論證了該公司實施顧客市場關系營銷的必要性和可行性;有針對性地研究了該公司實施顧客市場關系營銷的幾種策略? ?從傳統的營銷環節擴展到產品研發等全過程,並將研究范圍延伸到國際顧客市場;提出搞好內部關系營銷、組織設計、資源配置和塑造品牌優勢等完善rh公司顧客市場關系營銷內部措施。With highly sophisticated modern production facilities, strict quality management systems and also in a labor - friendly workplace environment, kcc do the utmost to become a company you can rely on with trust and step forward with our customers
Kcc以誠心作為維系客戶的堅實紐帶,以尖端生產技術結合全面的質量管理,精心生產出高品質的產品,為成為值得依賴的與顧客共同創造未來的企業而盡最大的努力。Far east has been offering a complete range of m & e systems engineering, operation, maintenance, facility management, energy audit, analysis, testing and commissioning services to the civil and private building and facility developers in hong kong and china for over 20 years
《遠東工程服務有限公司》遠東為顧客提供完整的機電工程系統服務已逾廾年,為香港公私營機構及國內的建築樓宇提供設備供應、操作維修、設施管理、能源審計、系統分析及調試的多元化機電工程服務。This is because they are exposing many practices, such as the maintenance of large cash reserves, a reluctance to sack staff and close relationships with suppliers, buyers and creditors
這是因為他們面臨著很多的考驗,例如,維持大量現金儲量,不得不解僱員工,拉攏供應商,顧客和債權人的關系。Thirdly, by the method of questionnaire and quality control tools, the buying and selling process quality control proposal is given in this article, thereby, the analytical methods of quality control including the acceptance criterion of wheat, the process capacity of supply and customer satisfaction indexes evaluation are discussed in this article. fourthly, based on the methods of statistical process control, this article evaluate the factor that have a impact on the process of the stored grain with qualitative analysis and quantitative analysis, and bring forward the design proposal of controlling temperature for stored grain in warehouse. at last, in order to bring the optimization design for quality management system into effect and advance the enterprise in overall management, the article table a proposal including strengthening the training of quality management, introducing iso9000 standard into quality management, bringing about the grain industrialization, standardizing quality inspection criterion, developing the computer auxiliary control system
首先依照iso9001標準,藉助于設計的專家調查表通過專家調查,對該糧庫的質量管理體系現狀進行詳細分析,確定出質量管理體系文件、資源管理、產品實現過程、質量控制和質量改進五個方面存在的主要問題;其次運用系統方法建立了糧庫質量管理體系完善程序及質量管理體系的三維空間結構模型,並在此基礎上優化設計出了質量管理體系內部審核、不合格控制、糾正和預防措施等質量改進實施方案;再次,運用調查表法和質量管理控制工具對該糧庫的糧食輪換過程的質量控制進行了優化設計,確定出糧食采購標準、供應過程能力分析以及顧客滿意度評價等分析方案;然後,運用統計過程分析方法對糧食倉儲過程的影響因素及其原因進行定性和定量分析評價,確定出倉儲過程質量控制的優化方案;最後,為確保設計方案的有效實施,從糧庫加強質量管理培訓、導入iso9000族標準、糧食產業化開發、規范糧食質量檢驗標準、開發計算機輔助控制系統五個方面提出具體實施建議,以便提高其整體質量管理水平。Presented by the water supplies department, manifesting the proper maintenance of the plumbing systems at the properties and the provision of good quality water supplies to their customers
食水優質維修認可證書,彰顯其妥善維修物業內的水管系統,為顧客提供高質素的自來水服務,全面保障顧客的健康。Comprehensive indexes are determined nature indexes ( service quality, client satisfaction ) which could keep the score by comparing with evaluation standard and according to their evaluation dimensionality
綜合指標系定性指標,包括服務質量指標和顧客滿意度指標,我們通過設定它們的評價維度和權數,同時參照一定的標準,對它們進行定性評分。The relationship marketing is a series of activities of recognizing, forming, maintaining and consol idating the relationships among enterprises, customers and other parts beneficially concerned
關系營銷是識別、建立、維護和鞏固企業與顧客及其他利益相關人的關系的活動。Some of the well known cases in point are wal - mart, levi strauss, general motors, and other companies that have built new kinds of relationships with their suppliers and customers through bilateral electronic linkages
一些著名的例子包括沃爾瑪,李維斯,通用汽車和其他公司,它們通過雙邊電子聯系已經和他們的供應商和顧客建立了新型關系。After the systematic research into customer needs, customer satisfaction customer holding together and the contribution of customer loyalty, it gains the conclusion that the center aspect of relationship marketing lies in establishing the loyalty from customers
在對顧客需求、顧客滿意、顧客維系、顧客忠誠的貢獻等進行系統研究后,得出關系營銷的中心是建立顧客忠誠的結論。同時,對提高顧客的忠誠度進行了理論研究。分享友人