顧客期望 的英文怎麼說

中文拼音 [gùkèqīwàng]
顧客期望 英文
expectations of customers
  • 顧 : Ⅰ動詞1 （轉過頭來看; 看） turn round and look at; look back; look at 2 （注意; 照管） take into a...
  • 期 : 期名詞[書面語]1. （一周年） a full year; anniversary 2. （一整月） a full month
  • 望 : Ⅰ動詞1 （向遠處看） look over; gaze into the distance; look far into the distance 2 （探望） visi...
  • 顧客 : customer; shopper; client; patient
  • 期望 : 1. （抱有希望的想法） hope; expectation 2. （希望; 期待） hope; expect; wish
  1. From the customer expectation, the stuff, the service recovery, the mysterious customer and so on, the thesis discusses the management of the service quality of customer aesthesia in the hotel to meet the practice identically

    第四部分是控制管理。本文從顧客期望、人員、服務補救和神秘顧客等角度對飯店顧客感知服務質量進行控制管理，以期與實踐相吻合。
  2. Based on former research relating to customer value, this article first proposes three new concepts, i. e. customer expecting value ( cev ), designed value ( dv ), decisive customer value ( dcv ). then expounds different implication of several fundamental concepts and distinguishes correlation one another such as, customer expecting value ( cev ), customer perceived value ( cpv ), customer perceived cost ( cpc ) and decisive customer value ( dcv )

    在前人有關顧客價值研究的基礎上，本文補充提出顧客期望價值、設計價值和顧客決策價值三個新概念；進一步區別和闡釋顧客期望價值、設計價值和顧客感知價值等基本概念的涵義和相互關系，構建一個融合了cev 、 dv 、 cpv 、 cpc 、 p 、 c 、 ncv 、等多個變量的顧客價值動態分析模型；並概括其基本內涵和潛在意義。
  3. Among them, core competence, changing expectation of customer, epiboly stratagem, separately explain the reason of cooperation from intrinsic reason, exterior pressure, outside stratagem

    其中，核心競爭力，不斷變化的顧客期望，外包戰略，分別從企業合作的內在動因，外部壓力，外在戰略這三個方面對合作的起因給予了解釋。
  4. Configuration space against the defects of product family model is constructed for targeting diversity of customer needs and conjoint analysis is applied to decompose the customer preference into the utility of different product attributes

    該方法針對現有產品族模型用於配置設計中存在的問題，構造了支持產品配置的設計空間，並運用聯合分析方法將顧客期望分解為各產品特性的質量效用。
  5. The company insists on regarding quality as top priority to build enterprise ' s brand in order to meet the expectation of customers with an enterprise sprit of solidarity, trust, innovation, development and management concept of customers first, marketing as forerunner

    公司秉承團結、誠信、創新、發展的企業精神，堅持客戶第一，市場先導的經營理念，以質量為本，打造企業品牌，充分滿足顧客期望。
  6. Regarding it, i would give my countermeasures and suggestion on upgrading the cs of domestic financial services, successively in the point of view of the management of customer expectations, the management of customer perceptions and the balance management : ( 1 ) to manage customer expectations by clarifying, communicating with and choosing customers ; ( 2 ) to improve customer perceptions depending on establishing the " customer - focused " merchanism, reconstructing processes of frnanical services and enhancing the leverage factor of employees ; ( 3 ) to balance customer expectations and perceptions by remedying services, according to the theory of " windows of customers " and " customer mentality "

    第三部分，在上述理論與實證研究的基礎上，根據顧客滿意度形成的機理，從顧客期望管理、改善顧客感知，以及均衡顧客期望與感知三方面，提出了改善我國金融服務顧客滿意度的建議：通過識別、溝通、篩選顧客來管理顧客期望；以建立「以顧客為中心」的決策機制，再造金融服務流程、提升員工的杠桿因素等手段，改善顧客的服務感知；依據「顧客之窗」原理，運用顧客心理理論，採取補救服務的策略實現顧客感知與期望的均衡。
  7. Having reviewed the cs literature model and reality experience at home and abroad, it defines more relative concepts of cs, such as customer value, customer loyalty, customer expectation, customer assets and quality

    在回顧國內外顧客滿意理論與實踐發展的基礎上，界定了顧客滿意與其密切相關的概念，如顧客忠誠、顧客期望、顧客資產和質量等之間的關系。
  8. On the service and quality management of customer - oriented hotel

    服務營銷中顧客期望的動態管理研究
  9. Urban group launches " homemade soups ordering service " with the neighbourhood advice - action council at queen s terrace, illumination terrace, li chit garden, harbour heights, euston court and lei king wan under its management to provide another value - added service to the residents, reflecting its customer first service mission to exceed its customers expectation

    富城集團旗下的帝后華庭光明臺李節花園海峰園豫園及鯉景灣最近與鄰舍輔導會合作，為上述物業業戶推出愛心湯水訂購服務，彰顯富城集團以客為先和超越顧客期望的服務目標。
  10. 3 gear upm model to provide the most cost - effective services to its customers and to enhance its competitiveness, urban group developed and introduced the unique 21st century integrated tqm approach - the urban premier management model in 2002

    富城集團為滿足顧客對優質和具經濟效益服務的要求，在2002年推出一個創新科技結合的全面優質管理模式富城卓越管理模式，以超越顧客期望為最終目標。
  11. Urban group 2. 3 upm model to provide the most cost - effective services to its customers and to enhance its competitiveness, urban group developed and introduced the unique 21st century integrated tqm approach - the urban premier management model in 2002

    富城集團為滿足顧客對優質和具經濟效益服務的要求，在2002年推出一個創新科技結合的全面優質管理模式富城卓越管理模式，以超越顧客期望為最終目標。
  12. Quality target of the company : develop sichuan flavorings, make credible products. pursue high qualith and meet clients requirements

    公司的質量方針：弘揚川味、放心調料、追求品質、滿足顧客期望。
  13. 2. using servqual standard scales as a major part of the questionnaire, a survey focusing on customer expectations, customer perceptions and other relative factors is conducted on retailing bank consumers in zhejiang province. a gap analysis, an exploratory factor analysis, correlation matrix and cross - tabs are put into practice, which could contribute to explaining, objectively and quantitatively, the present situation of the cs in china, especially in zhejiang province, and also demonstrating the relationship between the cs and other factors, such as the customer loyalty, in the fspc

    第二部分，以浙江省銀行業零售顧客為對象，利用servqual方法對顧客期望值、顧客感知值及相關因素進行了測定；運用缺口分析、探測性因子分析、相關矩陣分析、 cross - tabs分析等方法，客觀地、定量地揭示了金融服務顧客滿意度的現狀，分析了顧客滿意度與「鏈」中相關要素（如，顧客忠誠度）的關系，填補了國內該領域研究的空白。
  14. Is an activity where a business entity interacts with a variety of content providers to process or reproduce such content in the desired presentation format of its customers

    是一種行為，商業實體能夠在其中與各種內容提供者相互影響，處理或再生（用顧客期望的表現形式）這種內容。
  15. At present how to measure service quality mainly depends on the gap between customer expectation and perception, here, we should notice that both the two factors determine the “ gap ” come from the customer

    目前，對服務質量的測度大多是從顧客期望獲得的價值與其感知到的價值之間的差異的角度進行的。
  16. From the customer demands to the customer satisfaction, it goes on the innovation research in exceeding customer expectation, building the long - time customer relation and holding modern management ideology of customers, the world tide marking research in the cuurent. which educes, who takes the lead in gaining and holding customers, whose company has a existing and developing basis. contrarility, the company will be abandoned in the market competition. therefore, it is a long - term task which the enterprise will face to holding customers in the future, which is worth affronting actively and studying with great concentration

    本文圍繞， 「以顧客為關注焦點」 ，始於顧客需求，終于顧客滿意，超越顧客期望，建立長期的顧客關系並保持顧客的現代經營理念和當今市場營銷研究的世界潮流進行了創新研究，並得出誰率先搶到並長期佔有了顧客，誰的公司就有了生存、發展的基礎，反之，則會被市場競爭所摒棄、所淘汰。因此，不斷發現並滿足顧客需求，通過優質的產品和服務贏得顧客，保持顧客是今後企業面臨的長期課題，值得企業積極面對和潛心學習研究。
  17. Rekong people in compliance with the requirements in the iso9001 quality system, persist in researching 、 innovating and improving. to go over the clients expect as the operational idea

    日鋼人始終秉承iso9001質量體系的標準，堅持不斷探索、不斷創新、持續改進，超越顧客期望的經營理念
  18. " exceeding the expectation of our customers

    全面超越顧客期望的企業目標。
  19. Ensuring employee to exceed customres expectation

    確保雇員超越顧客期望
  20. Engaging employee to exceed customers expectation

    確保雇員超越顧客期望
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