顧客滿意程度 的英文怎麼說

中文拼音 [gùkèmǎnyìchéngdù]
顧客滿意程度 英文
customer satisfaction
  • 顧 : Ⅰ動詞1 （轉過頭來看; 看） turn round and look at; look back; look at 2 （注意; 照管） take into a...
  • 滿 : Ⅰ形容詞1 （全部充實; 達到容量的極點） full; filled; packed 2 （滿足） satisfied; contented; conte...
  • 意 : Ⅰ名詞1 （意思） meaning; idea 2 （心愿; 願望） wish; desire; intention 3 （人或事物流露的情態）su...
  • 程 : 名詞1 （規章; 法式） rule; regulation 2 （進度; 程序） order; procedure 3 （路途; 一段路） journe...
  • 度 : 度動詞[書面語] （推測; 估計） surmise; estimate
  • 顧客 : customer; shopper; client; patient
  • 滿意 : satisfied; pleased
  • 程度 : 1. （知識、能力的水平） level; degree 2. （事物變化達到的狀況） extent; degree
  1. Enterprises must compare with the best satisfaction value after receiving the index satisfaction at all levels, find out one ' s own advantage and disparity from it, implement and improve, about improve model question that input and output maximized in fact, enterprises are in a situation that the capital cost is certain, the rational input to each index of distribution, make customer satisfaction get the greatest improvement customer satisfaction test and assessment is a dynamic course, enterprises must also implement a lot of investigations, measure satisfaction value many times, in order to check the impro ved result, cany on essential adjustment, make the improvement scheme correspond to reality

    企業在得到各級指標滿意度之後，必須與最佳滿意度值比較，從中找出自己的優勢和差距，實施改進，關于改進模型實際上是投入產出最大化的問題，企業在投資額一定的情況下，合理的分配對各個指標的投入，使得顧客滿意度得到最大的提高。顧客滿意度測評是一個動態的過程，企業還必須實行多次調查，多次測量滿意度值，以檢查改進的效果，進行必要的調整，使得改進方案符合實際。
  2. The results show that the indoor air is unpolluted and the main contamination is particulates with diameter of 10 m or less, total volatile organic compounds and ozone ; the pollution mostly comes from personnel, merchandise and outdoor air ; the unacceptability ratio of the indoor air quality is 22. 64 %, so the indoor air is unacceptable ; indoor persons have caught sick building syndrome ( sbs ) ; long time and low concentration pollution is an important characteristic of indoor pollution ; and the satisfied degree of indoor persons on the temperature, relative humidify, illumination and vision is very high

    結果表明，商場室內處于未污染狀況，主要污染物是可吸入顆粒物、總揮發性有機化合物和臭氧；主要污染來源於顧客、商品和室外空氣；商場內人員對室內空氣的不可接受率為22 . 64 % ，室內空氣屬于不可接受；室內人員已有病態建築綜合癥發生；長時間低濃度污染，是室內污染的重要特徵；室內人員對商場的溫度、相對濕度和室內光照度、視覺環境等滿意程度很高。
  3. Regarding it, i would give my countermeasures and suggestion on upgrading the cs of domestic financial services, successively in the point of view of the management of customer expectations, the management of customer perceptions and the balance management : ( 1 ) to manage customer expectations by clarifying, communicating with and choosing customers ; ( 2 ) to improve customer perceptions depending on establishing the " customer - focused " merchanism, reconstructing processes of frnanical services and enhancing the leverage factor of employees ; ( 3 ) to balance customer expectations and perceptions by remedying services, according to the theory of " windows of customers " and " customer mentality "

    第三部分，在上述理論與實證研究的基礎上，根據顧客滿意度形成的機理，從顧客期望管理、改善顧客感知，以及均衡顧客期望與感知三方面，提出了改善我國金融服務顧客滿意度的建議：通過識別、溝通、篩選顧客來管理顧客期望；以建立「以顧客為中心」的決策機制，再造金融服務流程、提升員工的杠桿因素等手段，改善顧客的服務感知；依據「顧客之窗」原理，運用顧客心理理論，採取補救服務的策略實現顧客感知與期望的均衡。
  4. Teco s construction department forged an alliance with sqire mech, singapore in 1994 developing a project engineering management system on the implementation of various projects, in addition, unceasingly improving our construction skills and engineering planning abilities under the technical supports of our consultant team. presently, teco further integrates engineering information websites to master substantial information and progress of respective projects at any time, so that various management levels can control those projects through the internet to achieve the optimal development of the entire personnel control and services

    東元工程事業單位一向以誠實踏實務實的態度，以提升人類生活品質為宗旨，不斷創造出顧客滿意的國際級工程品質，時時滿懷感激的心，關懷社會重視環保，為人類塑造一個清靜健康舒適的環境而努力不懈，善盡企業為社會公器之責任。
  5. In order to maintain growth and continuous operation, an enterprise must keep customer high loyalty and satisfaction in dynamic competition environment

    摘要隨著競爭程度越來越激烈，留住忠誠度高的顧客已成為企業最重要的課題，為達到企業永續經營的目的，提高顧客滿意將會是企業成功的不二法門。
  6. It means that enterprise should try to obtain lots of information, such as the customer " s opinions, requirements and satisfaction degree to the enterprise " s production and service by all me ans. by following the tracks of customer satisfaction and doing the research and measurement of product " s customer satisfaction, the enterprise can discover and eliminate the customer " s unsatisfied factors in time. so the enterprise can adjust its operation target and operation segment in time, in order to maintain and improve its customers " satisfaction level

    在具體實施過程中，最關鍵的環節是顧客滿意評價，即通過各種方式、方法去獲取顧客對本企業產品和服務的意見、要求和滿意程度等種種信息，在跟蹤顧客滿意度的基礎上，通過調查測量產品的顧客滿意度，及時發現和消除顧客不滿的因素，企業才能根據顧客需求及時調整其經營目標，改進經營環節，以穩定和提升顧客的滿意水平，從而提高企業的競爭力，使企業在激烈的市場競爭中脫穎而出。
  7. Thirdly, by the method of questionnaire and quality control tools, the buying and selling process quality control proposal is given in this article, thereby, the analytical methods of quality control including the acceptance criterion of wheat, the process capacity of supply and customer satisfaction indexes evaluation are discussed in this article. fourthly, based on the methods of statistical process control, this article evaluate the factor that have a impact on the process of the stored grain with qualitative analysis and quantitative analysis, and bring forward the design proposal of controlling temperature for stored grain in warehouse. at last, in order to bring the optimization design for quality management system into effect and advance the enterprise in overall management, the article table a proposal including strengthening the training of quality management, introducing iso9000 standard into quality management, bringing about the grain industrialization, standardizing quality inspection criterion, developing the computer auxiliary control system

    首先依照iso9001標準，藉助于設計的專家調查表通過專家調查，對該糧庫的質量管理體系現狀進行詳細分析，確定出質量管理體系文件、資源管理、產品實現過程、質量控制和質量改進五個方面存在的主要問題；其次運用系統方法建立了糧庫質量管理體系完善程序及質量管理體系的三維空間結構模型，並在此基礎上優化設計出了質量管理體系內部審核、不合格控制、糾正和預防措施等質量改進實施方案；再次，運用調查表法和質量管理控制工具對該糧庫的糧食輪換過程的質量控制進行了優化設計，確定出糧食采購標準、供應過程能力分析以及顧客滿意度評價等分析方案；然後，運用統計過程分析方法對糧食倉儲過程的影響因素及其原因進行定性和定量分析評價，確定出倉儲過程質量控制的優化方案；最後，為確保設計方案的有效實施，從糧庫加強質量管理培訓、導入iso9000族標準、糧食產業化開發、規范糧食質量檢驗標準、開發計算機輔助控制系統五個方面提出具體實施建議，以便提高其整體質量管理水平。
  8. Tailida co. has set up the servise aim of customer first. we carefully give reply to variouos requirements from different coustomers, and provide the best solution for every customer, intcluding the selection of model and optional part, proposal of workshop layout, and other information concerning knitwear. we pay great attention to the long - term partnership with customer. we will keep providing perfect after sales service to coustomer through our sales network all over china. we deal seriously with the feedback, opinion and development need from customer, provide reliable product to customer, give priority to the satisfaction of customer to repay the purchase of our product by our customer and enter a new course of development in the knitting industry

    臺利達機器廠樹立「顧客第一」的服務宗旨，我們仔細地答復來自不同客戶的各種要求，並對每一位客戶提供最佳的解決方案，包括機型選購件的選擇、車間布置的建議，針織品的相關信息等.我們十分重視與客戶的長期夥伴關系.我們將通過遍布全國各地的銷售網路不斷地為客戶提供完善的售後服務.我們認真地對待來自客戶的反饋意見以及發展需要，以取得不斷的技術進步.因此，我們將一如既往地關注來自客戶的聲音，為客戶提供可靠的產品，以顧客的滿意程度放在優先地位來回報客戶對我們的惠顧，攜手邁進針織行業新里程。
  9. To continually upgrade our sales, service and parts departments to facilitate the highest level of customer satisfaction

    不斷地提升我們的銷售、維修及配件部門的業務水平以達到高水準之顧客滿意程度。
  10. We conduct annual customer satisfaction surveys to gauge customers opinion on those service centres which have implemented the csi project

    我們每年均會進行顧客滿意程度調查，以衡量顧客對于已推行改進顧客服務計劃的服務中心的意見。
  11. We are going to launch a customer satisfaction survey to ascertain the degree of customer satisfaction to the one - stop - shop service currently provided by our company

    我們擬進行一項顧客意見調查，以了解顧客對我們公司所提供的一站式服務的滿意程度。
  12. Fulfilling the needs of every customer is the responsibility of each and every staff at ams. we insist on providing our customers with the best quality of services, and treat every complaint from our customers as the ultimate failure in our operation. this is because customer satisfaction is the single most important factor in keeping a company in business

    顧客滿意是企業再經營的唯一價值，沒有良好的顧客服務風評即沒有后續經營的存在價值，我們要以顧客立場做為一切服務條件提供的服務新思為，以用心的態度執行工作過程中對顧客服務的提供，並且讓顧客真正感受到我們服務的用心態勢。
  13. The main factors that influence guest loyalty are guests ' perceptive value and their degree of satisfaction, furthermore, the guests ' perceptive value is the place where guest loyalty begins

    影響顧客忠誠的主要因素是顧客感知價值和顧客滿意程度，而顧客感知價值是顧客忠誠的起點。
  14. I have analyzed the interior and exterior environment for mei da hang bicycle company according to real condition of this company. i have discoursed how to establish and implement the excellent performance mode according to the seven sides required by china quality award standard in mei da hang bicycle company. the seven sides are the below content : how does the high level manager exert their usefulness ; strategy defining and implementation ; how does a company know the customer and market ’ s demand, expectation, and preference, and establish the good customer relationship, how does a company determine the key factors to get and keep customer, and to keep customer to be satisfactory and loyal ; how does the high level leader provide the resource for strategy planning, target realization, value creation and supporting process, continuous improvement and innovation and so on, this resource includes human power resourse, finance, infrastructure, contractor relationship, technology, information and so on ; how does a company implement process management according to pdca

    然後，本論文聯系美大行車料公司的實際情況，分析了美大行車料公司的內外環境，按卓越績效模式的七個方面來論述了怎樣在美大行車料公司建立卓越績效模式，這七個方面是:領導應該發揮怎樣的作用;戰略的制定與部署;公司怎樣確定顧客和市場的需求、期望和偏好，建立良好的顧客關系，確定影響贏得、保持顧客，並使顧客滿意、忠誠的關鍵因素;高層領導怎樣為確保戰略規劃和目標的實現、為價值創造過程和支持過程以及持續改進和創新提供所必需的資源，這些資源包括人力資源及財務、基礎設施，相關方關系、技術、信息等;公司怎樣基於pdca對過程實施管理，從識別過程開始，確定對過程的要求，依據過程要求進行過程設計，有效和高效地實施過程，對過程進行持續改進和創新並共享成果;公司怎樣確定選擇、收集、分析和管理數據、信息和知識的方法，怎樣充分和靈活使用數據、信息和知識來改進組織績效;公司怎樣描述其顧客、產品和服務以及市場的結果，包括顧客滿意程度和忠誠程度、產品和服務的績效結果以及市場佔有率等結果。
  15. The results of the customer satisfaction survey conducted independently by the university of hong kong in 2002 were very encouraging

    由香港大學於二二年獨立進行的顧客滿意程度調查，結果亦令人鼓舞。
  16. Leo : fine. i ' ll just print up your invoices. while you ' re waiting, would you mind filling out this client satisfaction survey

    利奧:沒問題，我先把您的帳單列印出來。與此同時，可不可以請您先填寫一下我們酒店的顧客滿意程度調查表呢？
  17. The outstanding results of an independently conducted customer satisfaction survey testified to the success of this and all our service endeavours

    獨立進行的顧客滿意程度調查結果顯示警隊所作的努力廣為市民認同，實為我們工作成績的明證。
  18. At present, it is the hot point to establish the quality management system ( qms ) with iso9000 standard ， accordingly to promote the quality management and to advance the product quality and customer ' s satisfaction

    目前，遵循iso9000標準建立企業質量管理體系，並以此推動企業的質量管理、提高產品質量和顧客滿意程度，已經成為國內外企業普遍關注的熱點。
  19. In november 1998 the corporation was awarded the grand award for productivity in the hong kong awards for services scheme. this prestigious award again acknowledges kcrc s outstanding performance in the areas of leadership, customer satisfaction, productivity management and business results

    一九九八年十一月，九鐵榮獲香港服務業獎：生產力大獎，這項殊榮彰顯九鐵在領導才能、顧客滿意程度、生產力管理，以及業績方面所取得的傑出成就。
  20. The employee ' s perspective on e - o relationship reflects what the individual employee believe that the organization has promised or is in someway obligated to provide him / her and, in return, what the individual employee is obligated to do for the organization ; the organization ' s perspective on e - o relationship means the employing organization determines what it is willing to input in individuals in specific jobs and what contributions to the organizations it expects in return for those inputs

    其中員工的貢獻是指員工整體的表現，比如顧客滿意程度、市場份額的變化、員工之間的相互合作等；組織的投入不僅限於財務方面，還包括社會報酬方面。迄今為止，對這種交換關系的研究主要從兩個視角進行：一、從員工個體角度，即描述員工對組織和自己之間的交換關系的主觀信念。
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