call management center 中文意思是什麼

call management center 解釋
呼叫管理中心
  • call : vt 1 大聲念[說]，喊，叫。2 召喚，叫來，請來；召集，徵召；號召；喚醒。3 把…取名為，稱呼，把…叫做。...
  • management : n. 1. 辦理，處理；管理，經營；經營力，經營手腕。2. 安排；妥善對待。3. 〈the management〉〈集合詞〉（工商企業）管理部門；董事會；廠方，資方。
  • center : n vt vi 〈美國〉＝centre n 1 中心；中心點；圓心；中央；中樞，核心；中心人物；根源，起源。2 〈常C ...
  1. Now, the visa appointment call center allows central management of visa appointments, which has resulted in shorter waiting times

    目前，簽證電話預約中心使簽證約談得到集中管理，使等候時間進一步縮短。
  2. This paper introduced the concept of customer relationship management ( crm ) and the important role that played in modern enterprise management. the author made a discussion on the customer relationship management solution that was implemented in nanjing gori technology corporation and focused on the call center system and management re - designing procedure

    本文主要講述了客戶關系管理系統的概念，及其在現代企業管理中的重要地位和作用，以及和erp系統的關系；介紹了南京國瑞科技有限公司的客戶關系管理系統解決方案設計和實施的過程，並就呼叫中心、管理流程的設計等問題進行了探討；最後本文還展望了和客戶關系管理相關的新技術的發展，及其會給客戶關系管理帶來的影響和變化。
  3. The thesis makes researches on technologies of call centers, voice disposing technologies and the synthetic application of these technologies. with setting up a call center which is called epcc ( electric power call center ) in a electric power company, the thesis describes pivotal technologies in call centers, such as voice disposing technologies >, crm ( customer relationship management ) and web technologies, the thesis represents standard schemes and standard frames of call centers, and the thesis describes pivotal technologies in voice disposing procedures, such as speech synthesize and speech recognize, and the thesis describes voice disposing technology " s applications in call centers that are called ivr ( interactive voice response ) systems, then the thesis discusses the acd ( auto call distribution ) program in epcc

    本論文通過建立呼叫中心的一個實例（電力呼叫中心） ，對呼叫中心、語音技術及其綜合應用進行了較為深入的研究。通過呼叫中心的電力應用，較詳細地論述了呼叫中心的關鍵技術：語音技術、客戶關系管理crm和web技術等；較深入地闡述了呼叫中心的典型方案和典型結構；較詳細地論述了語音信號處理技術的關鍵技術：語音合成技術及語音識別技術：深入討論了語音技術在呼叫中心的具體應用- - - ivr系統及其關鍵技術；較詳細地討論了電力呼叫中心中所採用的acd演算法，並基於acd演算法完善了呼叫中心的表現形式。
  4. The marketing channel integration management includes strategy management, customer service management and distributor management. the integration methods are integration with traditional channel, integration with call center channel and integration with internet channel

    營銷渠道整合管理包括策略方面、客戶關系管理方面和經銷商管理方面；整合管理的方法包括了與傳統渠道的整合、 callcenter渠道的整合和因特網渠道的整合。
  5. This system includes customer basic information management, sales opportunity management, time management, personal database, marketing library, customer information analysis, contact management, order management and call center

    該系統由客戶基本信息管理、銷售機會管理、時間管理、個人資料庫、市場知識庫、客戶資料分析、聯系管理、訂單管理、呼叫中心8個功能模塊組成。
  6. Ms. rudnicki brings with her 12 years of experience in the australian financial services industry where she developed her skills in business administration, customer service delivery and call center management

    駱氏在澳洲金融界服務達十二年，專責拓展商業行政管理客戶服務及熱線中心管理等工作。
  7. Based on the theories the crm model includes five parts, customer interaction platform, customer intelligence platform, corporation business communication platform, data center and application modules. based on the system functions the crm model is divided into seven modules, foundation setting, marketing management system, sales management system, service management system, call center, long - distance e - commerce and decision support system

    論文提出的房地產業crm模型包括客戶互動平臺、客戶知識平臺、商務關聯平臺、數據中心和應用模塊五大部分，該模型又依據系統功能劃分為基礎設置、營銷管理、銷售管理、服務管理、呼叫中心管理、遠程電子商務和決策支持七個模塊。
  8. Appling wca analysis model, this text make detailed and complete research about the establishing of container shipping call center, and bring up concrete solution measure, which has higher practice value, also establish a template for the continue application of management information. directed by du yongfang ( lnternational trade ) tutor : meng yuhong

    應用wca分析模型，本文對集裝箱航運業呼叫中心的建立作了詳細全面的研究，並提出了具體的解決措施，具有較高的實踐價值，同時也為其它業務環節的管理信息化建立了有章可循的模板。
  9. Based on icmi ' s globally - recognized flagship seminar, this lively course is a must for anyone leading, managing or just investigating the management requirements of a call center

    以icmi享譽全球的呼叫中心管理講座為基礎，本場現場講座是任何一位正在領導、管理或學習呼叫中心管理人士的不可多得的一次學習與交流機會。
  10. Along with the unceasing reformation of power system is unceasing, the government and social put forward the more demand to the market for the power industry, and the tenet of power industry is “ people power for people ”. they continue improve on the style, service quality, and management level of power industry service. a lot of provinces and cities are pressing on with the foundation of client service system through the modern computer and technique of communication web, and building the information system of power distribution, and the call center etc. these systems are the centre of market and customer, and convenience for clients, and optimization the flow of operation, and innovation the way of

    隨著電力體制改革的不斷深入，政府和社會對電力市場服務提出了越來越高的要求，電力部門圍繞「人民電業為人民」的宗旨，不斷改進服務作風、提高服務質量和管理水平，國家電力總公司把2001年作「電力服務質量年」 ，各省網公司、地市供電企業也加緊建立和完善客戶服務支持系統，運用現代計算機和通信網路技術，建立電力營銷管理信息系統、電力客戶服務中心系統、配電網管理信息系統等相關系統，以市場和客戶服務為軸心，以方便客戶為宗旨，優化重組業務流程，創新服務方式，強化監管能力，提高企業決策和管理水平。
  11. This innovative seminar was developed to meet the unique needs of those responsible for workforce planning and management in the call center

    本課程是專門針對呼叫中心中負責業務量預測及排班管理人員所開發的。
  12. The integration of call center systems of beijing, created a totally new way of cooperation between call center systems, and improved the ability to serve public by utilizing new management systems, such as gis & pcrm

    摘要北京市12319熱線平臺整合，提出了全新的呼叫協同工作模式，並充分利用諸如地理信息系統、公共客戶關系管理系統等新業務系統，全面提升了呼叫中心服務公眾的能力。
  13. Through this local system, manager can access to the higher level of governmental network system about safety production information. this local system also makes it possible to simultaneously transmit video / audio signals and collect data information through the same hardware device. in addition to its other functions, this system contains a management center that creatively introduced some advanced function model such as the call center, rescue plan for the emergency accidents

    本文充分結合安全生產領域的特定要求，對分散式數字監控系統在安全生產管理中的應用進行了深入研究，首次提出把政府安全生產監督管理功能與企業安全生產監控系統相集成，構建了市（縣）級安全生產管理系統，形成覆蓋全市（縣）的安全生產監控管理數字網路系統；並可進入更上層的政府安全生產信息網路系統；同時實現了通過同一硬體裝置同時傳輸視頻音頻及實時採集的數據信息：在管理中心還創造性地引入了呼叫舉報中心、應急救援決策中心，使該系統能夠切實為安全生產管理部門服務。
  14. The development of computer network technology and telephone technology promote the birth of computer telephony integration ( cti ) technology. the typical use of cti is call center. the call center can not only improve the service levels of all trades and professions, but also promote the development of custom relation management. so it can offer the favorable decision for every enterprise " development in the future. but the existing problems of the traditional call center, for example, to develop a new business so longer. prevent its large - scale application

    Cti技術的典型應用就是呼叫中心（ callcenter ） ，呼叫中心不僅可以提高各行各業的服務水平，也推動了客戶關系管理crm （ customerrelationshipmanagement ）的發展，同時為各企業未來的發展提供了有利決策依據，然而當前呼叫中心存在的問題如開發業務周期過長等，阻礙了它的發展和大規模應用。
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