cti computer telephone integration 中文意思是什麼
cti computer telephone integration
解釋
計算機電話綜合技術- cti : CTI ＝computer telephony integration計算機[電腦]電話組合。
- computer : n. 1. 計算者。2. （電子）計算機；計量器。-ism 電子計算機主義〈認為電子計算機萬能等〉。-erite, -nik 計算機專家；計算機工作者。
- telephone : n 電話（機）。 a dial telephone 自動電話。 a public telephone 公用電話。 a telephone booth [box] ...
- integration : n 1 結合；綜合；一體化。2 【心理學】整合（作用）。3 【數學】積分（法） （opp differentiation）。4...
-
Cti computer telephone integration
計算機電話綜合技術 -
The telephone network and the internet are required to converge so as to promote cti ( telephone and computer integration ) technology
為了開展多媒體業務，要求電話網與因特網加速融合，廣泛推廣cti （電話技術與計算機技術集成）技術。 -
The call center is a typical application based on cti ( computer telephony integration ) technology, which collects a voice technology, computer network and database technology in the integrative system. it is connected to the information database by telephone system
其集語音技術、計算機網路和數據庫技術於一體，通過電話系統，連接到某個信息數據庫，並由計算機語音自動應答設備或人工座席將用戶要檢索的信息發送用戶。 -
The development of computer network technology and telephone technology promote the birth of computer telephony integration ( cti ) technology. the typical use of cti is call center. the call center can not only improve the service levels of all trades and professions, but also promote the development of custom relation management. so it can offer the favorable decision for every enterprise " development in the future. but the existing problems of the traditional call center, for example, to develop a new business so longer. prevent its large - scale application
Cti技術的典型應用就是呼叫中心（ callcenter ） ，呼叫中心不僅可以提高各行各業的服務水平，也推動了客戶關系管理crm （ customerrelationshipmanagement ）的發展，同時為各企業未來的發展提供了有利決策依據，然而當前呼叫中心存在的問題如開發業務周期過長等，阻礙了它的發展和大規模應用。
分享友人