interactive voice response 中文意思是什麼

interactive voice response 解釋
ivr
  • interactive : adj. 相互作用的，相互影響的，互動的。n. 互動式視頻設備。
  • voice : n 1 語聲；嗓音；鳴聲；〈比喻〉呼聲。2 發聲力，語言（力）；想說話的慾望。3 （學說、主義等的）代言...
  • response : n. 1. 回答，答復。2. 【宗教】應唱聖歌。3. （因刺激等引起的）感應，反應，反響；應驗；【物理學】響應；【無線電】靈敏度，感擾性；特性曲線。
  1. The thesis makes researches on technologies of call centers, voice disposing technologies and the synthetic application of these technologies. with setting up a call center which is called epcc ( electric power call center ) in a electric power company, the thesis describes pivotal technologies in call centers, such as voice disposing technologies >, crm ( customer relationship management ) and web technologies, the thesis represents standard schemes and standard frames of call centers, and the thesis describes pivotal technologies in voice disposing procedures, such as speech synthesize and speech recognize, and the thesis describes voice disposing technology " s applications in call centers that are called ivr ( interactive voice response ) systems, then the thesis discusses the acd ( auto call distribution ) program in epcc

    本論文通過建立呼叫中心的一個實例（電力呼叫中心） ，對呼叫中心、語音技術及其綜合應用進行了較為深入的研究。通過呼叫中心的電力應用，較詳細地論述了呼叫中心的關鍵技術：語音技術、客戶關系管理crm和web技術等；較深入地闡述了呼叫中心的典型方案和典型結構；較詳細地論述了語音信號處理技術的關鍵技術：語音合成技術及語音識別技術：深入討論了語音技術在呼叫中心的具體應用- - - ivr系統及其關鍵技術；較詳細地討論了電力呼叫中心中所採用的acd演算法，並基於acd演算法完善了呼叫中心的表現形式。
  2. Interactive voice response based field force automation system enabling point and click service scheduling and dispatching. equipment maintenance, work order, purchase order tracking and management

    -從事高速公路收費系統智能小區管理系統vod點播系統酒店管理軟體等開發
  3. Originally, voice applications meant dealing with your bank or credit card company over the telephone by responding to commands, such as " please press or say one. " these interactive voice response systems evolved over time from one word or discrete digit recognition systems to allow a few basic commands, such as " please say, operator " or " call mom. " you also might think of a voice application, such as ibm viavoice, which is a general - purpose computer dictation system

    起初，語音應用程序主要是用來通過響應「請按一或說一」之類的命令通過電話與銀行或信用卡公司進行交互。隨著時間的推移，這些互動式語音應答（ interactive voice response ， ivr ）系統已經從一個詞或離散的數字識別系統發展為允許幾個基本的命令，比如「請說操作員」或「打電話給媽媽」 。您可能還會想到一個語音應用程序，比如ibm viavoice ，它是一個通用的計算機聽寫系統（ computer dictation system ） 。
  4. Replacement work for the remaining two systems, i. e. the private automation branch exchange system and the interactive voice response system were also completed by july 1999

    最後的兩個系統，即專用電話交換系統及互動式話音回應系統，須予更換，有關工作亦已在1999年7月底前完成。
  5. Interactive voice response system ivrs - a touch - tone telephone is required and the telephone number is

    互動話音系統（即電話） -須使用音頻電話撥電
  6. Or other systems e. g. interactive voice response system at one time

    或其他系統如電話預訂系統使用本服務。
  7. Interactive voice response system ivrs deployed in call centres has a much lower running cost than hiring operators

    許多電話服務中心在應用了互動話音回應系統后，經營成本比聘用接線生降低了許多。
  8. Implementation of the interactive voice response system for applies and epass

    為個案簡易處理系統及電子護照系統推行互動式話音回應系統
  9. If our on - line service centre isn t always most convenient we also provide : smart call interactive voice response. our call centre when only a human voice will do. and we aren t entirely paperless

    若網上服務中心未能完全滿足您的服務需要，您更可以享用我們提供的宏利一線通語音互動服務宏利熱線中心由專人解答服務。
  10. If our on - line service centre isn t always most convenient we also provide : smart call interactive voice response, smart wap, and our call centre when only a human voice will do. and we aren t entirely paperless

    若網上服務中心未能完全滿足您的服務需要，您更可以享用我們提供的宏利一線通語音互動服務宏利wap易通及宏利熱線中心由專人解答服務。
  11. For updated and latest traffic and transport information during the mc 6 period, the members of the public can dial our dedicated interactive voice response system hotline 1834567 from december 2 to 19, 2005 or enquiry hotline : 2804 2600 or browse transport department website

    有關會議舉行期間的最新交通安排及交通情況，請致電互動電話服務熱線1834567 （由2005年12月2日至19日）或查詢熱線： 28042600或瀏覽運輸署網頁
  12. Launch an interactive voice response survey to gauge public feedback on the quality of service provided by enforcement staff

    推行互動話音應答系統，收集市民對環境保護署執法員工服務水平的意見。
  13. For example, it may use an interactive voice response system to gather initial information from the customer, or it may gather caller - id information, pull records from a database, and send all of this information to an available customer service representative

    例如，可以用互動式話音響應系統從顧客處收集原始信息，或者可以收集打電話人的id （身份識別）信息，從數據庫中提出信息，再把所有這些信息送到可取得聯系的顧客服務代表處。
  14. Interactive voice response system, ivrs

    互動式語音應答系統
  15. As an interactive system which connects telephone and computer together, the interactive voice response ( ivr ) system is broadly applied. an internet - based ivr is presented in this thesis which gives out the model and realization means for the ivr to work

    本文設計了一種基於internet的自動語音應答系統，它專門針對系統訪問異地數據庫的情況，給出了使用異地數據進行本地放音的模型和實現方法。
  16. Ivr distribution in order to solve the above distribution methods pitfalls, easy2fax provides an ivr interactive voice response system that can prompt the use to enter the proper extessnsion number, just like entering the office extension number. easy2fax will route the fax according to this extension, this method is very reliable and popular today

    為了解決上面的傳真分發問題，易傳通提供ivr語音導航分發方案，利用ivr語音導航分發，就象企業交換機轉分機一樣，並可提供無限的傳真郵箱，系統還可以24小時不停工作，從而減少秘書或其他行政人員的工作負擔。
  17. Ultimate call control and interactive voice response solution ! let callers press keys to transfer thier call or play a quiz / joke with them. like a corporate telephony in your phone

    終極的呼叫控制和互動式聲音回復方案！讓來電者按設定轉移呼叫或和他們開一次小玩笑。
  18. Ivr interactive voice response system, direct routing to users mail box

    傳真分發方式語音導航ivr
  19. The thesis sets up the mode and the frame for call centers in electric power industry, then builds epcc which is worthy of putting into using, epcc integrates last information disposing technologies such as speech synthesize, speech recognize, interactive voice response, internet technologies and database technologies, epcc has fine market prospect, because it has friendly user interface, it is open for updating and advanced as well as stabile

    本文提出了電力呼叫中心的模式和體系，並基於此建立了一套較為完整的、具有相當實用性的呼叫中心，該呼叫中心整合了語音合成和識別技術、自動語音交互技術、 internet網路技術、數據庫技術等前沿信息處理技術，具有先進、開放、友好和穩定可靠等特點，具有較廣闊的市場前景。
  20. Besides, they may collect such information through a 24 - hour inquiry hotline 2762 2033 operated by an interactive voice response system or by visiting our web site at http : www. info. gov. hk ams

    他們也可通過由互動式話音回應系統操控並且一日二十四小時運作的查詢電話熱線2762 2033獲得這些資料。
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