recording agent 中文意思是什麼
recording agent
解釋
登記過戶代理人-
Dcrs oapi provides an environment where multisuns dcrs recording system can be integrated with call center crm system, call center agent workstation, database, pabx and other communication system
Dcrsoapi開放整合平臺，能讓用戶輕易整合話務中心服務器，值機員工作站（ callcenteragentworkstation ） 、 pabx 、數據庫與錄音設備，使成一體的使用平臺。 -
One of the project which involves dcrs cti recording family is to establish a centralized databased center in tokyo for 433 customer support workstation network all over japan. thus, enabling the supervisor to manage the first hand information of each customer and agent. making it an effective tool in handling unexpected events
Dcrs的案例之一是日本某大型企業建立全日本433個客服電話錄音記錄站，在東京建立集中數據庫，使最高管理者每天能立即掌握客戶的需求信息與人員的服務品質，對突發事情能做集中迅速而有效的反應與處理。
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