unicall center 中文意思是什麼
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In this paper, the author studies computer telephone integration and call center technology at first, analyzes the unicall integration platform, and then presents a detailed voice query system design and implementation solution which adopt the pc and voice card on the unicall platform
論文首先研究了計算機電話集成技術cti和其上的呼叫中心，分析了unicall綜合平臺，然後在該綜合平臺上採用pc語音板卡的技術方案實現了語音查詢系統。
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